1 Periodically Replaced Parts
Some parts of the machine must be replaced on a periodical basis to ensure a specific level of product performance; once they fail, the consequences will be appreciable.
If possible, plan the replacement to coincide with a scheduled visit.
No. Parts name Parts No. Q'ty Life (pages)
1 Pre-transfer/transferlsepara- FB4-3687-000 AR 500,000*
tion charging wire
Primary charging wire FB4-3687 AR 500,000* 2 Primary grid wire FY 1-0883-000 AR 500,000
3 Main thermistor FG6-7748 1 500,000
4 Sub thermistor FH7-7464-000 1 500,000
5 Thermal switch unit FG6-7745-000 1 1 ,000,000
6 Ozone filter (drum) FB6-0776-000 1 1 ,000,000
7 Ozone filter (separation) FB6-0397-000 1 1 ,000,000
8 Ozone filter (fixing) FB6-0403-000 1 1 ,000,000
Note: The above figures are estimates only, and are subject to change based on future data. * Older type (full-plated) must not be used.
After replacing the charging wire, be sure to execute wire cleaning in service mode:
COPlER>FUNCTlON>CLEANING>WlRE-CLN.
* After servicing the charging assembly, be sure to mount it back while moving the cleaning holder toward the front.
2 Guide to Replacement of Durables
Some parts of the machine may prove to require replacement once or more over the period of product warranty because of wear or damage. Replace them when they fail; see the following for a guide:
2.1 Copier
No. Parts name
Parts No.
Q'ty
Life (pages)
1 Scanning lamp
FH7-3347
200 hr or 150,000 activations
2 Developing cylinder FB6-2370 I 1,000,000
3 Developing assembly roll FS5-6579 2 1,000,000
4 Cleaner separation claw FB4-8018 3 500,000
5 Cleaning blade FB6-2720 I 1,000,000 6 Primary charging assembly FG6-7313 1,000,000
7 Transfer/separation charging FG6-8733 1,000,000
assembly
8 Pre-transfer charging assem- FG6-7424 1,000,000
bly
9 Primary charging wire FF5-6883 2 500,000
cleaner 1
10 Primary charging wire FF5-6884 2 500,000
cleaner 2
II Transfer charging wire FF5-6883 500,000
cleaner 1
12 Transfer charging wire FF5-6884 500,000
cleaner 2
13 Separation charging wire FF5-789I 500,000
cleaner
No. Parts name Parts No. Q'ty Life (pages)
14 Pre-transfer charging wire FFS-9SS2 I SOO,OOO
cleaner
IS Pre-transfer charging assem- FF6-1031 SOO,OOO
bly scraper
16 Fixing upper roller FBS-6930 I SOO,OOO
17 Fixing lower roller FBS-69S2 I SOO,OOO
18 Fixing web FYI-IIS7 I SOO,OOO
19 lnsularing bush (front/rear) FBS-6934 2 SOO,OOO
20 Fixing roller bearing XG9-0421 2 I .ooo, ()()()
21 Fixing pressure roller bearing XG9-0447 2 I .ooo, ()()()
22 Delivery upper separation FBS-362S 6 SOO,OOO
claw
23 Delivery lower separation FA2-9037 2 I .ooo, ()()()
claw
24 Pickup roller (deck, cassette) FFS-7829 8 SOO,OOO
(front)
FFS-7830
(rear) 25 Delivery roller (deck, cassette)
FB6-061S
8
SOO,OOO
No. Parts name
Parts No.
Q'ty
Life (pages)
26 Separation roller (deck, cassette)
FB5-6586
4
500,000
27 Pickup roller FF9-1763 2 120,000
(manual feed tray) (front)
FF9-1764
(rear)
28 Feed roller FB4-2035 2 120,000
(manual feed tray) 29 Separation roller (manual feed tray)
FB2-7545
120,000
30 Cleaner side scraper (font) 31 Cleaner side scarper (rear)
FB5-6868 FB5-6869
1,000,000 1,000,000
1 Error Codes
1.1 Outline of Error Codes
The CPU on the machine's main controller PCB and DC controller PCB is equipped with a self diagnostic mechanism that monitors the condition of the machine (especially of the sensors); upon detection of a fault, it indicates the fact in the control panel using an error code.
A description of each code and the timing of its detection are as discussed hereafter; the suffix that may follow each code is a detail code, which may be checked in service mode (COPIER>DISPLAY>JAMlERR).
The error codes are grouped as follows according to the items they refer to:
EOOO to E399 error code related to the copier
E400 to E499 error code related to the ADF
E500 to E514 error code related to the finisher
E515 error code related to the inserter
E518 error code related to the paper folding unit
E530 to E595 error code related to the finisher
E5FO to E5F9 error code related to the saddle stitch assembly
E60 I to E830 error code related to the copier
A
When the self diagnostic mechanism has gone ON, the machine may be reset by turning its power switch. This, however, does not apply to EOOO, EOOI. E002, E003. EOO4, EOOS, EOI3, E020. or E717, indicating a fault which can lead to serious consequences if the machine is reset without removing the cause (i.e., melting thermistor, which will overheat the fixing roller, or overflowing of toner from the hoper).
If the code is from EOOO to E003, the power switch will go OFF in about 30 sec if it is turned ON without resetting; in the case of EOO4, the power switch will go OFF in about 3 sec after indicting EOOO if the power switch is turned ON without resetting.
You will have to clear the data in the RAM on the DC controller PCB for the following: EOOO, EOO I, E002. E003. E004. EOOS. EO 13. E020. and E717.
I) Execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR.
2) Press the Reset key twice to return to the Copy Mode screen.
3) Turn off and the on the main power switch .
EOOO
• Copier (from EOOO to E399)
Main cause The main thermistor (TH I) has poor contact or an open circuit. The thermal switch (TPI) has an open circuit. The fixing heater has an open circuit. The SSR is faulty. The DC controller PCB is faulty.
Condition
Caution
0000 When the main power switch is turned on, the reading of the main thermistor does not reach 70°C within 3 min 30 sec.
00 10 The power is turned off and then on without clearing the error.
You must clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).
E001
Condition
Main cause The main thermistor (TH 1) has a short circuit. The sub thermistor (TH2) detects overheating. The SSR is faulty. The DC controller PCB is faulty.
Caution
0001 The hardware port detects a fault.
0002 Either the main thermistor or the sub thermistor detects 230°C or higher for 2 sec.
0003 The reading of the main thermistor is higher than that of the sub thermistor by 50°C or more for 1 sec.
0004 The reading of the main thermistor is lower than that of the sub thermistor by 50°C or more for 1 sec.
00 1 0 The power is turned off and then on without clearing the error.
You must clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).
E002
Main cause The main thermistor (TH 1) has poor contact or an open circuit. The thermal switch (TPl) has an open circuit. The fixing heater has an open circuit. The SSR is faulty. The DC controller PCB is faulty.
Condition
Caution
OODO The reading of the main thermistor (TH 1) does not reach 1 ()()QC 2 min 30 sec after it has exceeded 70°C.
0001 The reading of the main thermistor does not reach ISOaC within 2 min 30 sec after it has exceeded !OODC.
00 I 0 The power has been turned off and then on without clearing the error.
You will have to clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).
E003
Main cause The main thermistor (TH 1) has poor contact or an open circuit. The thermal switch (TPl) has an open circuit. The fixing heater has an open circuit. The SSR is faulty. The DC controller PCB is faulty.
Condition
Caution
0000 The reading of the main thermistor is 70DC or lower for 2 sec or more after it has reached IOODC.
00 I 0 The power has been turned off and then on without clearing the error.
You will have to clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).
E004
Main cause The SSR has a short circuit. The DC controller PCB is faulty.
Condition
0000 The SSR used to drive the fixing heater has a short circuit (detection by hardware circuitry).
Caution You will have to clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).
E240
Condition
Main cause The main controller PCB is faulty. The DC controller PCB is faulty. The wiring is faulty (short circuit, open circuit).
0000 A communication fault exists between the CPUs of the main controller PCB and the DC controller PCB.
E241
Condition
Main cause The original orientation detection PCB is faulty. The wiring is faulty (short circuit, open circuit). The reader controller PCB is faulty.
0000 The initial communication between the CPUs of the original orientation detection PCB and the reader controller PCB fails.
0001 When the orientation of an original is detected, the result of detection is not communicated by the original orientation detection PCB until the next original is read.
0002 The result of detection of the last original is not communicated 5 sec after the end of reading the last original.
E243
Main cause The control panel CPU PCB is faulty. The main controller PCB is faulty.
Condition
0000 A communication fault exists between the CPUs of the control panel CPU PCB and the main controller PCB.
E251
Condition
Main cause The inverter cooling fan (FM9) is faulty. The wiring is faulty (short circuit, open circuit). The read controller PCB is faulty.
0000 The lock signal (FM9LCK) arrives for 5 sec or more although the inverter cooling fan (FM9) is being driven.
E302
Condition
Main cause The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit). The reader controller PCB is faulty.
0000 During shading operation, the reader controller PCB fails to end shading processing.
E240
Condition
Main cause The main controller PCB is faulty. The DC controller PCB is faulty. The wiring is faulty (short circuit, open circuit).
0000 A communication fault exists between the CPUs of the main controller PCB and the DC controller PCB.
E241
Condition
Main cause The original orientation detection PCB is faulty. The wiring is faulty (short circuit, open circuit). The reader controller PCB is faulty.
0000 The initial communication between the CPUs of the original orientation detection PCB and the reader controller PCB fails.
0001 When the orientation of an original is detected, the result of detection is not communicated by the original orientation detection PCB until the next original is read.
0002 The result of detection of the last original is not communicated 5 sec after the end of reading the last original.
E243
Main cause The control panel CPU PCB is faulty. The main controller PCB is faulty.
Condition
0000 A communication fault exists between the CPUs of the control panel CPU PCB and the main controller PCB.
E251
Condition
Main cause The inverter cooling fan (FM9) is faulty. The wiring is faulty (short circuit, open circuit). The read controller PCB is faulty.
0000 The lock signal (FM9LCK) arrives for 5 sec or more although the inverter cooling fan (FM9) is being driven.
E302
Condition
Main cause The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit). The reader controller PCB is faulty.
0000 During shading operation, the reader controller PCB fails to end shading processing.
E676
Main cause Any of the various printer boards (accessories) is faulty.
Condition
0000 A fault exists in any of the printer boards (accessories).
E677
Condition
Main cause Any of the various printer boards (accessories) is faulty. The main controller PCB is faulty.
0000 A communication fault exists between the main controller PCB and any of the various printer boards (accessories).
Caution In the case of E677,
• If it occurs when the main power supply is turned on, Suspect a hardware fault.
Keep in mind that switching off and then on the power switch too fast can cause E677 to be indicated because of a specific timing interval needed to initialize the copier and the printer board. Be sure to wait for 5 sec or more before turning the main power switch back on .
• If it occurs during normal use,
If it occurs during printing and can be corrected after canceling the print job and turning off and then on the power switch, suspect an overload on the CPU.
If an overload was imposed on the CPU of the printer board for some time (as when processing a large volume print data while receiving a large volume data from the network), E677 can be indicated at times. If so, cancel all print jobs, and turn off and then on the main power switch of the copier; advise the user to send print data on a job-by-job basis.
Main cause Machine types are not compatible between Boot ROM and System. (e.g., Boot ROM for the iR8500 Copy model is mounted on the system for the iR8500 PSIPCL model.)
Condition
5802
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